SEATTLE, Wash. – In a surprising about-face, Amazon has announced it is pulling the plug on the healthcare service they’ve spent years developing.
It first launched Amazon Care in 2019 for the company’s Seattle employees.
The 24-hour service that connects patients and healthcare workers virtually was expanded to workers nationwide last year.
As recently as this past February the company said it would continue expanding the program.
But a senior Amazon official explained in a staff email this week that it’s become clear that the program “wasn’t going to work long term.”
Despite the failed program Amazon is still interested in healthcare, announcing last month plans to purchase the primary care organization One Medical for $3.9 billion.